채팅 생성

curl --request POST \
  --url https://client-api.tryvox.co/v3/chats \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --header 'Idempotency-Key: <idempotency-key>' \
  --data '
{
  "agent": {
    "agent_id": "7f3e9c12-4a8b-4d5e-9f1a-2b3c4d5e6f7a",
    "agent_version": "current"
  },
  "dynamic_variables": {
    "customer_name": "홍길동"
  },
  "metadata": {
    "crm_session_id": "session_a1b2c3"
  },
  "external_id": "customer_123"
}
'

import requests

url = "https://client-api.tryvox.co/v3/chats"

payload = {
    "agent": {
        "agent_id": "7f3e9c12-4a8b-4d5e-9f1a-2b3c4d5e6f7a",
        "agent_version": "current"
    },
    "dynamic_variables": { "customer_name": "홍길동" },
    "metadata": { "crm_session_id": "session_a1b2c3" },
    "external_id": "customer_123"
}
headers = {
    "Idempotency-Key": "<idempotency-key>",
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {
    'Idempotency-Key': '<idempotency-key>',
    Authorization: 'Bearer <token>',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({
    agent: {agent_id: '7f3e9c12-4a8b-4d5e-9f1a-2b3c4d5e6f7a', agent_version: 'current'},
    dynamic_variables: {customer_name: '홍길동'},
    metadata: {crm_session_id: 'session_a1b2c3'},
    external_id: 'customer_123'
  })
};

fetch('https://client-api.tryvox.co/v3/chats', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://client-api.tryvox.co/v3/chats",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'agent' => [
        'agent_id' => '7f3e9c12-4a8b-4d5e-9f1a-2b3c4d5e6f7a',
        'agent_version' => 'current'
    ],
    'dynamic_variables' => [
        'customer_name' => '홍길동'
    ],
    'metadata' => [
        'crm_session_id' => 'session_a1b2c3'
    ],
    'external_id' => 'customer_123'
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: application/json",
    "Idempotency-Key: <idempotency-key>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://client-api.tryvox.co/v3/chats"

	payload := strings.NewReader("{\n  \"agent\": {\n    \"agent_id\": \"7f3e9c12-4a8b-4d5e-9f1a-2b3c4d5e6f7a\",\n    \"agent_version\": \"current\"\n  },\n  \"dynamic_variables\": {\n    \"customer_name\": \"홍길동\"\n  },\n  \"metadata\": {\n    \"crm_session_id\": \"session_a1b2c3\"\n  },\n  \"external_id\": \"customer_123\"\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Idempotency-Key", "<idempotency-key>")
	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://client-api.tryvox.co/v3/chats")
  .header("Idempotency-Key", "<idempotency-key>")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"agent\": {\n    \"agent_id\": \"7f3e9c12-4a8b-4d5e-9f1a-2b3c4d5e6f7a\",\n    \"agent_version\": \"current\"\n  },\n  \"dynamic_variables\": {\n    \"customer_name\": \"홍길동\"\n  },\n  \"metadata\": {\n    \"crm_session_id\": \"session_a1b2c3\"\n  },\n  \"external_id\": \"customer_123\"\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://client-api.tryvox.co/v3/chats")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Idempotency-Key"] = '<idempotency-key>'
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"agent\": {\n    \"agent_id\": \"7f3e9c12-4a8b-4d5e-9f1a-2b3c4d5e6f7a\",\n    \"agent_version\": \"current\"\n  },\n  \"dynamic_variables\": {\n    \"customer_name\": \"홍길동\"\n  },\n  \"metadata\": {\n    \"crm_session_id\": \"session_a1b2c3\"\n  },\n  \"external_id\": \"customer_123\"\n}"

response = http.request(request)
puts response.read_body

{
  "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "customer_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "agent": {
    "agent_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "agent_version": "current"
  },
  "channel": "<string>",
  "status": "active",
  "responder_type": "agent",
  "responder": {
    "type": "ai",
    "operator": {
      "member_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
    },
    "since": 123
  },
  "metadata": {},
  "dynamic_variables": {},
  "start_at": 123,
  "end_at": 123,
  "chat_analysis": {
    "summary": "<string>",
    "user_sentiment": "positive",
    "custom_analysis_data": [
      {}
    ]
  },
  "chat_cost": {
    "total_cost": "<string>"
  },
  "allow_agent_response": true,
  "transcript": [
    {
      "id": 123,
      "role": "user",
      "author": "customer",
      "content": "<string>",
      "created_at": 123,
      "attachments": [
        {
          "file_key": "<string>",
          "mime_type": "<string>"
        }
      ],
      "client_idempotency_key": "<string>"
    }
  ],
  "provider_responder": "ai"
}

{
  "error": {
    "code": "VALIDATION_ERROR",
    "message": "Request validation failed.",
    "details": {
      "field": "name",
      "reason": "must not be blank"
    }
  }
}

{
  "error": {
    "code": "UNAUTHORIZED",
    "message": "Authentication is required.",
    "details": {}
  }
}

{
  "error": {
    "code": "FORBIDDEN",
    "message": "Permission denied.",
    "details": {}
  }
}

{
  "error": {
    "code": "AGENT_NOT_FOUND",
    "message": "에이전트를 찾을 수 없습니다.",
    "details": {
      "agent_id": "7f3e9c12-4a8b-4d5e-9f1a-2b3c4d5e6f7a"
    }
  }
}

{
  "error": {
    "code": "CONFLICT",
    "message": "The requested operation conflicts with current state.",
    "details": {
      "current_status": "draft"
    }
  }
}

{
  "error": {
    "code": "RATE_LIMIT_EXCEEDED",
    "message": "Too many requests.",
    "details": {
      "limit": 10,
      "window_seconds": 1,
      "scope": "user"
    }
  }
}

{
  "error": {
    "code": "INTERNAL_ERROR",
    "message": "Internal server error.",
    "details": {}
  }
}

{
  "error": {
    "code": "SERVICE_UNAVAILABLE",
    "message": "Service temporarily unavailable.",
    "details": {}
  }
}